Terms and Conditions

Bookings are accepted subject to these terms and conditions unless otherwise agreed in writing:

BOOKINGS

  • Back of Beyond Touring Caravan Park only accommodates adults.
  • Persons under 18 years of age are not permitted to enter the park either as a guest or visitor.
  • A non-refundable deposit of £30 is required with each booking, the balance to be paid 2 weeks before the day of arrival.
  • Acceptance of your booking forms a contract under which you have agreed to pay the total fee due.
  • Bookings over bank holidays and Easter are subject to minimum booking periods of 3 and 4 nights respectively.
  • We are unable to refund payments should guests decide to leave before the end of the booked period.
  • The park owners cannot be held responsible or liable for loss, damage or injury to property or persons on the park, howsoever caused. Guests are advised to check that their insurances cover all personal and third party risk for the period of their stay

PRICES

  • Conditions and prices may change without prior notice.
  • Advance bookings, accepted by us, will be charged at the prices applicable at the time of booking.
  • Prices include VAT at the rate applicable at the time of booking.
  • We reserve the right to adjust VAT where required by legislation.
  • Our VAT registration is number 848 906872

ARRIVALS AND DEPARTURES

  • Arrival time is 12 midday to 7pm. If you anticipate arriving outside of these times please contact us in advance.
  • Guests must park in the designated parking area and check in at reception before entering the park.
  • We reserve the right to refuse admission.
  • Commercial vehicles are not permitted on-site. If in doubt please contact the management before arrival.
  • We cannot guarantee specific locations and pitches, though we do try to arrange the preferences included with your booking.
  • Pitches are be vacated by 11 am on the day of departure unless a late departure, up to 5 pm, has been agreed in advance and the late departure fee paid.
  • Departures after 5pm will be charged at the full nightly rate.

PARK RULES

  • Just a few park rules so that each guest has the opportunity to enjoy Back of Beyond Touring Caravan Park at its best. A full list of rules will be supplied at time of booking.
  • Only one car per pitch is permitted on the touring park. A car park is available for additional vehicles.
  • Dogs must be kept on a short lead at all times except in the woodland dog walking area. Dogs must be kept fully under control in the camping area and must not be allowed to stray onto other pitches.
  • Please remember not to leave animals unattended in vehicles and caravans.
  • BBQ’s are permitted, but must be kept well clear of the grass. The lighting of open ground fires is forbidden. Appropriate fire baskets on legs and a stand however can be used. The company do have a selection of fire baskets that can be hired with the appropriate stands and slab. Only purpose made briquettes or BBQ charcoal may be used. If you bring your own please check with staff for suitability.
  • Cleaning vehicles or caravans on the pitch is not permitted.
  • Electric heating is not permitted, please ensure only gas heaters are used.
  • The owners reserve the right to terminate the visit of any person(s) whose conduct is detrimental to Back of Beyond or to other visitors.
  • Park Rules/Conditions of Booking Campers, motorhomes and Tourers.

    GENERAL

    These rules, which are designed to benefit all bona fide campers and tourers, set out general standards of conduct and behaviour expected of them.

    ARRIVAL

    On arrival, campers and day visitors should register at reception. If reception is closed, report to the warden. Pitches may not be available before midday at peak times.

    PAYMENT

    A non-refundable deposit of £30 per week or part week is required for each pitch booked in advance. Balance of payment is to be paid at least 28 days prior to arrival. Provisional bookings will be re-let if balance is not received. NO REFUNDS GIVEN.

    Any receipt of payment should be retained throughout the stay.

    ADMISSION

    Admission to the park implies a commitment to uphold the internal rules of the park. Tents or caravans/motorhomes should be placed only as directed by the management and may be transferred to other pitches, if the management think it is necessary to maintain the condition of the pitches.

    The management is entitled to refuse admission when this appears to be necessary in the interests of the park occupants. No commercial vehicles are permitted to stay on the park. Trading in the park is forbidden.

    THE PITCH

    Keep the pitch tidy, with the minimum of equipment stored outside and tidily placed. Strictly only one tent/tourer/ motorhome per pitch. Exact size of units must be accurately provided at time of booking. Larger units may have to book and pay for two pitches in order to comply with safety regulations. The maximum pitch occupancy is 4 persons.

    USE OF CARS

    Cars must be parked within the boundaries of your pitch and as directed by the management, but in any event must not encroach on neighbouring pitches. Additional cars must be booked and parked at reception.

    SANITATION

    Chemical toilets and waste water containers must be emptied only in the places provided for the purpose, or in accordance with the instructions of the management.

    REFUSE DISPOSAL

    Refuse must be placed in the receptacles provided.

    MAXIMUM LENGTH OF STAY

    Please note maximum length of stay is 28 days.

    LAUNDRY/WASHING UP

    The washing of clothes and dishes is forbidden at taps which provide drinking water. Washing lines must not be hung from trees, shrubs or fences.

    FIRES/BARBECUES

    The lighting of open ground fires is forbidden. Appropriate fire baskets on legs and a stand however can be used. The company do have a selection of fire baskets that can be hired with the appropriate stands and slab.

    No natural wood can be brought, collected or burnt on the Park under any circumstances. Only approved sawdust briquettes brought or provided are acceptable.. Proprietary barbecues are permitted, but must not be placed directly onto the ground. (Bricks and slabs are provided as necessary).

    DOGS & OTHER PETS

    Dogs are not permitted in any of the buildings including reception and the shower blocks. Dogs must always be kept on a short leash on the park and other pets must be kept under proper control. They must not be allowed to go onto anyone else’s pitch or on the water stations. They must not be allowed to foul the park and must strictly be exercised in the woods or off the park.

    NOISE & NUISANCE

    Musical instruments, audio equipment and similar appliances should be used considerately during the day, and not after 10.00 p.m. between the hours of 11.00 p.m. and 7.00 a.m. absolute quiet should be observed.

    The use of foul language, threatening behaviour or vandalism will not be tolerated and as a consequence all members of a party will be asked to leave and no refund will be given.

    No cycling allowed on the park except in the designated area provided.

    GAMES

    Any games, particularly ball games, which might annoy or inconvenience others are forbidden, but are allowed in the designated area provided.

    GENERAL BEHAVIOUR

    Respect the park and amenities – do not damage plants, trees or grass – do not dig holes for any purpose whatsoever – do not drop litter – do not intrude on your neighbour’s privacy or pitch.

    DEPARTURE

    You should leave the park by 11.00am at the latest. Ensure that the pitch is left as you would wish to find it on arrival. Late departure until 1.00 p.m. or 5.00 p.m. may be possible at a supplement, subject to availability.

    PARK MANAGEMENT

    Accommodation on the park is provided on the condition that all the rules and instructions given by the management are observed. Any person in breach of these rules will be asked to leave the park and no refund will be given.

    CANCELLATION

    We regret that no monies can be refunded unless the reason for cancellation is covered under the Medical Cancellation Cover Plan that must be purchased at time of booking.

    PLEASE NOTE

    Some facilities will be limited to the high season. Modification and improvements to park facilities and areas are being carried out continuously. The company shall not be liable in respect of their non-availability or otherwise due to circumstances beyond their control.