Electric Metering and Fair Use Policy

The day has come for Back of Beyond to face the reality of rising electricity prices and take action. It’s not something we ever envisaged we would have to entertain, but like all domestic users, businesses have faced the same rises in electric (and all utilities), in the past few years and on a park of our size, the increases have been nothing short of astronomical.

Starting in 2026, every electric pitch at Back of Beyond will have its own electric meter. Modern vans use more and more electricity, so this helps us:

– Encourage everyone to use energy responsibly.
– Keep electricity costs fair for all guests.
– Protect the environment by reducing waste.

Customers will be encouraged to download the Metpow app in advance of their stay.

What’s happening with our prices?

Guests who use more than the average will pay for the extra electricity they use.

We include a generous 10 kWh per day in your stay price. If you use more than that, you’ll be charged 25p per extra kWh. For example, if you use 12 kWh in one day, you’d pay just £0.50 for the extra 2 kWh.

What this means for you

• Most guests won’t see any change in their costs.
• You can track your electricity use in real time through the Metpow app.
• If you go over the daily allowance, you’ll only pay the actual cost.
• This system helps us keep the park sustainable and invest in improvements.

Our commitment

By using electricity wisely, we all help protect the environment and make the park better for everyone. We’ll keep reviewing the system and listening to your feedback to make it even better.

We appreciate your support as we make this positive change together. If you have any questions, just ask!

How to download the app and set up your account

Step 1 – Before you arrive, download the Metpow app* in readiness – go to the app store on your mobile device (iOS or Play). Search for Metpow (green plug symbol).

Step 2 – You will need to create an account, by adding basic details. This can be done at home to ensure a smoother and quicker connection on arrival.

Step 3 – On arrival to your pitch – plug into the electric on your pitch.

Step 4 – Open the Metpow app on your phone’s home screen. Click ‘Scan QR code’. Fill in your departure date.

Step 5 – Set up payment account. Save. You will now need to verify it’s you. If you are given the option to verity via text, choose this (a code will be texted to you). Some phones will immediately take you your banking app to verify. A minimum of £10 will be ‘pre-authorised’ by your bank (the amount of pre-auth will depend on the length of your stay)*

Step 6 – Follow any further instructions in the app. Your electric supply is activated. Check the app at any time to see how much electric you are using / have used.

The following guide gives quick start information for guests:

Quick-Start-Guide-For-Guests

*NB. This money doesn’t physically leave your account. It is being ‘held’. If you do not go over the allocated number of kwh per night, the pre-authorised amount will be released when you leave. If you use over the allocated kwh, any amount owed will be taken after you leave.

If you have any problems or concerns, please speak to one of the team or contact us ahead of your stay.