Electric Metering and Fair Use Policy

Fair • Responsible • Better for the Environment

At Back of Beyond Touring Park, we care deeply about our beautiful surroundings – and about making sure every guest has a fair and comfortable stay.
That’s why we’ve introduced electric metering on all hook-ups. It helps everyone use energy responsibly, protects the environment, and ensures there’s enough power for all.

We will be doing a soft launch of this from Wednesday 5 November 2025, with charging (if necessary) coming into place for 2026.

Why we’ve introduced metering

Modern caravans and motorhomes use far more power than they used to – with built-in heating, air conditioning, and appliances.
Our park is already operating at the physical limit of its electricity supply even after a substantial investment in our supply, so careful use is essential.
By metering usage, we can:

• Keep power safe and reliable for all guests
• Avoid unnecessary upgrades and energy waste
• Encourage fair and sustainable energy use
• Reduce the need for larger pitch price increases in the future

How it works

Every electric hook-up has a meter.

A generous daily allowance of 12 kWh is included with your pitch.

If you use more than that, you’ll be charged 25p per extra kWh. For example, if you use 14 kWh in one day, you’d pay just £0.50 for the extra 2 kWh.
Most guests stay well within their allowance. Heavy users simply pay a small top-up for extra power.

Fair for Every Type of Camper

Small campervans: typically use 1–3 kWh per day – usually within the allowance, no extra cost.
Larger caravans & motorhomes: can use 8–10 kWh+ per day, depending on heating and appliances.
This way, everyone pays only for what they use – keeping things fair for all.

How You Can Help

A few easy ways to reduce energy and care for the environment:
– Turn off lights and devices when not needed
– Use low-wattage kettles and heaters
– Keep your devices such as water heater at the 1 kWh setting
– Choose LED lighting
– Avoid running fan heaters in awnings

Small actions add up to a big difference – helping us all tread lightly on nature.

What to expect:

Step 1 – Before you arrive, download the Metpow app* in readiness – go to the app store on your mobile device (iOS or Play). Search for Metpow (green plug symbol).
Step 2 – You will need to create an account, by adding basic details. This can be done at home to ensure a smoother and quicker connection on arrival.
Step 3 – On arrival to your pitch – plug into the electric on your pitch.
Step 4 – Open the Metpow app on your phone’s home screen. Click ‘Scan QR code’. Fill in your departure date.
Step 5 – Set up payment account. Save. You will now need to verify it’s you. If you are given the option to verity via text, choose this (a code will be texted to you). Some phones will immediately take you your banking app to verify. A minimum of £10 will be ‘pre-authorised’ by your bank (the amount of pre-auth will depend on the length of your stay)*
Step 6 – Follow any further instructions in the app. Your electric supply is activated. Check the app at any time to see how much electric you are using / have used.
You’ll see how to check your meter when you arrive.
Usage is transparent and easy to monitor
If you exceed your allowance, you simply pay for the extra units

Quick-Start-Guide-For-Guests

*NB. This money doesn’t physically leave your account. It is being ‘held’. If you do not go over the allocated number of kwh per night, the pre-authorised amount will be released when you leave. If you use over the allocated kwh, any amount owed will be taken after you leave.

If you have any problems or concerns, please speak to one of the team or contact us ahead of your stay.