FAQ
All the answers in one place.
Welcome to our FAQs. We’ve put together some of the most frequently asked questions to help you prepare for a truly relaxing escape in the heart of the Dorset countryside.
Whether it’s your first visit or you’re returning for another peaceful break, this guide is here to make your experience as smooth and enjoyable as possible.
From pitch details and pet policies to local amenities and booking tips, you’ll find everything you need to know right here
Camping & Touring FAQ
We have a licensed shop providing essentials, local produce and treats in the Reception building – see Essential Information for details. You can also order freshly baked pastries for breakfast and get a coffee.
Mobile takeaways visit the park throughout the season – please check the posters or ask in Reception for details. We also have Monty’s Bar, our onsite bar, which opens daily, 4pm-8pm for drinks.
There is a pub with a restaurant within easy walking distance. Details are on the Local Area page.
At Back of Beyond, there are 30 unspoilt acres for you to enjoy! We have 18 acres of woodland (ideal for dog walking), 2 wildlife lakes, grassland and heathland.
There’s also a 1/2-mile, 9-hole Pitch & Putt course and a Petanque pitch.
The small shop in our Reception is fully licensed. We sell basic essentials and local produce, including honey from our own bees here. You can sit outside Reception by our carp pond, enjoy a coffee and use the free WiFi (please note – our WiFi isn’t suitable for streaming/gaming etc).
There is a picnic area by the wildlife lakes.
See these pages for details:
Go to the local area section of this website. You can also find more information about the local area on the Information Board by the entrance to the Pitch & Putt course and in our Information Hut, near Monty’s Bar.
It’s normally open between 9am and 5pm in the quieter seasons and between 9am and 6pm in the High Season. If it’s closed and you need assistance, please call the mobile number on the Reception sign. Our bar is open until approximately 8pm if you need assistance.
Arrival time for touring and camping is 1pm to 7pm (1 April-31 October and 1pm to 6pm outside of these times). Glampers can check in from 2pm-7pm (1 April-31 October and 2pm-6pm outside of these times). Early arrivals are not permitted.
Please try to arrive before Reception closes (times given above). Check out time is 11am. Please do not leave our park before 7.30am.
We are not currently able to facilitate early check-ins or late departures.
Because Back of Beyond is for over 18s, it’s much quieter than most touring parks. Guests value the peacefulness of the park and we do ask for quiet between 10.30pm and 8am and absolute silence from 11pm. But we make an exception for the birds, who are especially busy from April to June!
Yes! Dogs love it here! We do ask that dogs are quiet and well-behaved. They must be on the lead around the pitches but can explore our woodland off the lead. Dogs are not permitted in the lakes area or Emma’s Glade because it is a Site of Special Scientific Interest. We allow up to 2 dogs per booking. Find out more about facilities for dogs.
Please check our tariffs on the Tariff & Season Dates or go to our online booking system. Alternatively, contact us at info@backofbeyondtouringpark.co.uk or call 01202 876968.
We accept debit card, credit card and BACS payment. We do not accept American Express or cheques. If you would like to pay by bank transfer, please find our bank account details in your emailed invoice.
For touring and camping, we require a deposit of £50 per week or part week to secure your booking. For glamping, the deposit is £60.
The balance must be paid at least 28 days before your stay. Peak times get booked up in advance, so please secure the dates you want as soon as you can.
If you cancel less than 28 days before your arrival or you cut short your stay, we will not be able to offer a refund. Please read our Terms and Conditions and make sure that you’re covered by your own insurance policy.
Yes! What better way to enjoy a relaxing evening? Hire one of our fire pits from Reception, it’s important to follow the safety guidelines and you must use the fuel we’ve provided. We do not allow disposable BBQs to be used on our park. At certain times of years we may have to prohibit BBQs and firepits.
When you make a booking, you are booking a type of pitch rather than a pitch number. This means that on arrival we will allocate a pitch for you. Please add a note when you complete your booking online. We will try to honour this as best we can but we cannot guarantee a particular pitch.
Because of our location, WiFi is very limited. The signal is strongest in the Reception area and there is a booster at the amenities block. There’s no charge for accessing the WiFi. Our WiFi is not suitable for streaming TV or videos. We would not recommend relying on our WiFi for work or watching videos/TV. The 4g signal for mobile phones is good throughout the park.
There’s a limited bus service to Ringwood from the bottom of our lane. Details are on the Local Area page. Guests often get the bus into Ringwood and get a taxi or Uber back – ask for a number in Reception or go to the taxi rank in Ringwood’s main car park.
You can try fishing in the River Moors which borders our park if you have a rod licence. Our lakes, however, are for wildlife. Find out about opportunities for fishing in lakes, rivers and the sea in our area on the Local Fishing page.
We have two EV charging points on our park, to charge your car using these, please download the Monta app ahead of your visit. There are other EV points locally. Please do not charge your EV on your pitch.
Yes, Abacus Car Hire is just a short distance away from our park in Ferndown.
Abacus will offer Back of Beyond guests a 10% discount off any hire with free delivery and collection to our site (delivery/collection service not available on weekends).
Checkout is from 7.30am. Please do not check out ahead of this time in order to preserve the tranquillity of our park.
Please do come and speak to one of the team about any problems you are facing if Reception or Monty’s Bar are open. Outside of these times, please call our 24-hour warden phone number on 07843 167449.
Yes, they can provided they are over 18. We allow guests on between 10am-8pm. There is a small charge for this. There is a limited amount of people who can come on site during peak season.
Yes, you will need these for any touring pitches. Pitches in Emma’s Glade and Damson (non-electric) don’t need rock pegs.
If you have a question that has not been answered here, please email us at info@backofbeyondtouringpark.co.uk or give us a call on 01202 876968. You can also find more information in our Park Rules, found on our Terms & Conditions page.
Glamping FAQ
- Shepherd huts – 6 metres long by 2.4 metres wide
- Yurt – 5 metres in diameter.
- Large pods – 3 metres long by 4 metres wide
- Medium pod –2.5 metres long by 3.25 metres wide
- Lodges – 4 metres wide by 3 metres deep
- All are sited on decking.
Each unit has its own fire pit. You can only use ecolodges in these (available to buy from reception). Also, glamping accommodation comes with an outdoor, covered cooking area.
All our glamping units have a power supply suitable for small electric appliances such as phone chargers.
The pods, lodges and shepherd huts also have electric panel heaters. The yurt and shepherd huts have wood burners (eco logs are available to purchase from Reception).
Yes, it does.
No, we do not provide bedding.
We provide a double bed and mattress. This is a small double in Kingfisher pod. Our yurt has a king size bed.
You will need to bring all your bedding – including pillows, duvets or sleeping bags and towels.
Even when we’re lucky with the weather, it can get chilly when the sun goes down, so please make sure you’ll be cosy at night.
Basic cooking utensils are supplied. We provide a small fridge, cooking stove and kettle.
Other useful items are tea towels, dishcloths, bin bags, washing up liquid, etc. and, of course, the food, drink, tea and coffee you like.
The cooking area is undercover.
A torch is handy for walking through the park at night, as it can get very dark.
All are within a fenced area with a 24-hour barrier and CCTV. A park warden is on call 24/7 – the mobile number is outside the Reception building. We recommend that you keep your valuables with you when you leave the yurt, as we cannot take responsibility for any loss or theft.
The pods, lodges and shepherd huts have lockable doors and are therefore more secure. However, as mentioned above, we advise you to take valuables with you when you’re out.
There is a mains power point in all the units.
No. You have 24-hour access to our toilet and shower blocks which are modern and well maintained.
Our glamping pods, lodges, yurt and shepherd huts are all within 50 metres of the shower and toilet facilities at Amenity Block 2. Additional facilities can be found at Amenity Block 1 (beside Reception).
Visitors cannot come and stay on the park. Visitors are able to come for the day for a small charge and must be booked in at Reception. We do limit the numbers of people visiting the park.
Yes, all of our glamping units are now dog-friendly. You can bring up to 2 dogs (only 1 for Kingfisher pod).
There are hairdryers and mirrors for you to use in the shower blocks.
You can bring battery operated lights. No naked flames are allowed inside any of the glamping units.
You can book online. Alternatively, contact us at info@backofbeyondtouringpark.co.uk or call 01202 876968.
We accept debit card, credit card and BACS payment. We don’t accept American Express or cheques.
We need a deposit of £60. The balance must be paid at least 28 days prior to your arrival.
Once your booking has been processed, you’ll receive a confirmation booking invoice by email.
Deposits are not refundable because they cover the administration cost of making your booking. If you have paid your balance in full and you cancel at least 28 days before your arrival date, we will refund the balance less the deposit. If circumstances allow we may be able to offer a pro rata credit assuming the unit can be re sold.
Please see our Terms and Conditions.
Arrivals are 2pm-7pm from 1 April-31 October and 2pm-6pm outside of this time. Check-out is by 11am on the day of departure. You must not depart the park before 7.30am.
If you have general questions about our park, email us at info@backofbeyondtouringpark.co.uk or give us a call on 01202 876968.